Diagnostics

Comprehensive Diagnostics

Comprehensive Diagnostics service provides you with a full range of customized engine health monitoring services:

• Trend monitoring & diagnostics

• Regulatory reporting

• Engine exceedance & fault troubleshooting

The basic level of comprehensive service combines automated trending & analysis of your engine's health with daily monitoring by GE's Diagnostics team and periodic technical reviews of your monitored engine fleet. The customer may optionally add weekly or monthly reports to satisfy regulatory reporting requirements.

For aircraft equipped with air-to-ground communication and engine exceedance reporting, GE offers the option of providing analysis and troubleshooting of real-time exceedance data.

Another level of comprehensive service provides customers with automated fault reporting of engine & aircraft systems, real-time engine fault monitoring, 24 x 7 dedicated coverage, line troubleshooting support, daily "weekly trend" fault reports and links to dispatch of On Wing SupportSM and parts distribution centers.

Diagnostics Service Summary

Service Element Standard Comprehensive
Data Storage

• Life of engine

• Life of engine
Data Processing

• Automated, immediate

• Automated, immediate
Shift Alerts

• Available for view/analysis on CWC

• Reviewed by GE

• Available for view/analysis on CWC

• Reviewed and dispositioned by GE
Shift Diagnosis

• Notification of critical detected anomalies

• Notification of ALL detected anomalies
Watchlists

• Customer managed via CWC

• GE managed via CWC

• Watchlist reports

• Fleet review via teleconference
Reports

• Performance summaries

• Performance summaries

• Derate report

• Weekly performance highlights

• Customized reports
Exceedance Alerts

• Automatic real-time

• Reviewed by customer

• Automatic real-time

• Reviewed and dispositioned by GE
Exceedance Diagnosis

N/A

• Troubleshooting recommendation
Fault Alerts

• Automatic real-time

• Reviewed by customer

• Automatic real-time

• Reviewed and dispositioned by GE
Fault Diagnosis

N/A

• Troubleshooting recommendation

• Fault summary reporting

Pricing Options

Services are priced on a $/aircraft/year basis. Pricing is based on which services the customer desires.