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Customer support

About us

GE Aerospace


With you for the life of your fleet.

Customers with an Aircraft on Ground (AOG), general inquiry, comment or question can submit requests using one of our customer web portals. The following are also available: Technical documents, ability to research and purchase engine parts, track orders and repairs, review engine health monitoring information, submit an inquiry to our Fleet Support team, access a variety of other tools.

Portals can be customized by adding only the information you need. Additional fleet support contact information is below.

Commercial Aviation Support

CALL
1-877-432-3272 (Toll-free in U.S.)
+1 (513) 552-3272
+86 400 820 6208 (China & Asia)

CUSTOMER PORTAL
mygeaerospace.com

EMAIL
[email protected]
Business & General Aviation Support

CALL
1-877-456-JETS (5387) (Toll-free in U.S.)
+1 (513) 552-JETS (5387)
+86 400 820 6208 (China & Asia)

EMAIL
[email protected]
Marine Support

EMAIL
[email protected]
Aviation Digital Solutions Inquiries

CALL
+1 (512) 452-8178

EMAIL
[email protected]
Media, Employment & Other

CONTACT
geaerospace.com/contact