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GE Beacon Attracts Engine Operators

May 20, 2013

GENEVA, SWITZERLAND -- GE Aviation logged more than 500 downloads for its GE Beacon mobile app since its launch in November. GE Beacon allows operators of GE's business aviation engines to have one touch access to support services 24 hours a day, seven days a week no matter where they travel.

"The customer response to the GE Beacon mobile app is very strong," said Brad Mottier, vice president and general manager of GE Aviation's Business and General Aviation organization. "To date, we received 40 service calls, several sales inquiries and five aircraft on ground (AOGs) beacons. Our customers who are using GE Beacon have been very pleased with the results and the speed of our response to their needs."

The GE Beacon app can be downloaded on iPhones or iPads from the App Store and from gebeacon.com for Android and Blackberry users. After entering aircraft information, customers can activate the Beacon for customer service and support needs, such as service calls, sales inquiries or AOGs issues. The activation sends a signal to the experts at GE Aviation Business Jet Operations Center who will quickly respond to the request. Additionally, the app includes a built-in GPS locator that can work with the GE directory and provide customers with contact information for the nearest GE representative who can provide assistance.

For more information on GE Beacon, you can visit gebeacon.com or watch this video: http://www.youtube.com/watch?v=TSt8ptz6L18.